Privacy Policy

Introduction

Matjark ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our store management platform.

Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone number)
• Business information (store name, address, tax ID)
• Usage data (how you interact with our platform)
• Device information (browser type, IP address)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Develop new features and functionality
• Communicate with you about updates and support
• Protect against fraud and unauthorized access

Data Security

We implement industry-standard security measures to protect your data. This includes encryption in transit and at rest, regular security audits, and access controls. Your data is stored on secure servers in Egypt.

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format

Cookies

We use essential cookies to operate our platform. These cookies are necessary for authentication, security, and basic functionality. We do not use tracking or advertising cookies.

Third-Party Services

We may use third-party services for payment processing and analytics. These services have their own privacy policies, and we encourage you to review them.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: